An American Airlines passenger’s $250,000 lifetime first-class pass was canceled after he racked up $21 million in flights, far exceeding expectations. The airline cited unsustainable costs and abuse of the program. The passenger, once a loyal and high-spending traveler, sparked debates about loyalty perks, limits, and how far airlines can go to reward their most frequent flyers

How American Airlines’ Lifetime First-Class Pass Became a Costly Lesson in “Unlimited” Travel A Bold Idea Takes Flight In 1981, American Airlines introduced an ambitious offering that captured the imagination […]